Privacy policy
DATA PROTECTION POLICY
This Data Protection Policy ('Policy') describes how we collect, store, use and manage Personal Data and Anonymou Data ('Information') that you provide to us, or that we collect in connection with your use of the Wonderlive website accessible at www.wonderlive.io and our other websites on which this Policy appears (the 'Site').
By using the Site, you agree to this Data Protection Policy and to the processing of your data, including your personal information, in the manner set out in this Policy. If you do not agree with the terms of this Policy, please do not use the Site.
1. Personal information
For the purposes set out later in this Policy, we may process and/or collect the following information which may be used to identify you as an individual (Personal Data):
2. E-mail address.
You may explicitly refuse to submit Personal Data through the Site, in which case we will not be able to provide you with our newsletters and other updates by email.
3. Anonymous Data Collected Automatically
We collect non-personally identifiable information that, alone or in combination with similar information, cannot be used to identify you (Anonymous Data) from your computer, mobile device or browser when you use the Site as a logged-in user. The Site automatically collects usage information, such as:
a) Your IP address
b) The type of device you are using
c) browser type, version and language
d) the type and version of your operating system
e) Your activity on the site
f) The number and frequency of visitors to the SiteWe may collect Anonymous Data or use third party services for this purpose, for example web analytics services. This anonymous data is not linked to personal data.
4. Tracking technologies we use
We do not use cookies or other tracking technologies.
5. Third party tracking technologies
This policy does not cover the use of cookies and similar technologies by third parties. For example, we may use third party analytical services to collect information about site usage or the site may contain links to other sites. We do not control when or how third parties place cookies on your computer. These cookies or other similar technologies may be used to track your behaviour on other websites, and we have no control over this.
6. Why we collect information
Information is used to:
a) provide you with the site and its functionality
b) your seamless interaction with the site
c) for analytical and statistical purposes
d) understand your interaction with the site
e) improve and develop the Site or our other services and products
f) to enforce this policy and the terms and conditions
g) to send you related information, including newsletters, special offers, confirmations, updates and security alerts.
7. Duration of Retaining of the Information
We will keep your Information for as long as you are a user and, thereafter, for no longer than is reasonably necessary for reporting and reconciliation purposes pursuant to legal requirements.
8. Your ConsentYou expressly consent to our processing, collection, transfer, storage, disclosure and other uses of your Information as described in this Policy and the Terms of Use at instance when you provide information to us through the Site and/or accept this Policy. In addition, through this use and interactions with the Site you specifically consent to:
a) Our collection of information by automated means and to our subsequent processing and using of information in accordance with this Policy b) The storage and transfer of information to locations wherever we and our service providers have facilities.
The site and Wonderlive users accept the data protection policy with the allowance for the personal data and anonymous data – the full users declaration statement:“I hereby grant my consent for my personal data (e-mail address, name, surname and index number) in connection with Article 6(1)(a) of Regulation (EU) 2016/679 of theEuropean Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (RoD). I can withdraw my consent at any time by unsubscribing from the newsletter. The administrator of personal data is the Wonderlive, Contact details: available at contact@wonderlive.io Personal data is processed for the purpose of providing the newsletter, commercial purposes and in order to grant tokens, pursuant to Article 6(1)(a) of Regulation (EU)2016/679 of the European Parliament and of the Council (FYROM) and is not transferred to other recipients, international organisation or third countries. Personal data shall be stored for the duration of subscriptions. The applicant has the right to access, rectify and lodge a complaint with the President of the Office for Personal Data Protection.
9. Data Deletion Request
At Wonderlive, we value your privacy and strive to comply with all applicable laws and regulations regarding the processing of personal data. This section of our Data Protection Policy explains how users can request the deletion of their data.
a) Data Deletion Request Process:
If you are a user of the Wonderlive website and wish to have your personal data deleted from our records, you have the right to make such a request. To initiate the data deletion process, please follow the steps outlined below:
a) Submit a Data Deletion Request: To request the deletion of your personal data, you can contact us by sending an email to our designated data protection officer or privacy team at [contact@wonderlive.io]. Please mention "Data Deletion Request" in the subject line to ensure a prompt response.
b) Provide Necessary Information: In your data deletion request, kindly include the following details to help us identify your account and process your request efficiently:
Your full name and email address registered on the Wonderlive website.
Any other information that may assist us in locating your account.
c) Verification Process: For security purposes and to prevent unauthorized data deletion requests, we may need to verify your identity before proceeding with the deletion process. Depending on the circumstances, we may request additional information or documentation to confirm your identity.
b) Processing of Data Deletion Requests:
Once we receive a valid data deletion request and successfully verify your identity, we will promptly assess and process the request in accordance with applicable laws and regulations. We will endeavor to respond to your request within the time frame required by law or as soon as reasonably practicable.
Please note that certain data may be exempt from deletion if it is necessary to fulfill legal obligations, resolve disputes, enforce our terms of service, or protect our rights and interests. In such cases, we will inform you of the reasons for retaining the data and the applicable legal basis.
c) Deletion of Data:
Upon successful verification and approval of your data deletion request, we will take reasonable steps to delete or anonymize your personal data from our databases and systems. Additionally, we will inform any third-party service providers with whom we have shared your data, requesting them to delete your data as well.
d) Data Retention Periods:
We will retain your personal data for as long as required to fulfill the purposes outlined in this policy or as necessary to comply with legal obligations. After fulfilling these purposes and legal requirements, we will securely delete or anonymize your data.
If you have any questions or concerns regarding the data deletion process or our privacy practices, please don't hesitate to contact us at contact@wonderlive.io . We are committed to ensuring the protection of your data and will do our best to address your inquiries.